For over 29 years, Collabera has been a leader in connecting exceptional talent with industry-leading organizations. Our human-first, tech-driven approach ensures businesses secure the right people to drive innovation, and professionals find roles where they can thrive.
Customer Service Representative
Contract: Austin, Texas, US
Salary Range: 18.00 - 21.00 | Per Hour
Job Code: 362608
End Date: 2025-08-02
Job Status: Expired
This Job is no longer accepting applications
Job Title: Customer Service Representative
Location: Onsite
Duration: 6+ Months (Possible extension)
Pay Rate: $18 - $21 Hourly
About the Role:
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This role provides unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions.
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Assists with problem resolution, as needed.
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Responds to phone inquiries in a prompt, courteous and concise manner.
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Documents all encounters in clear and concise online logs.
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Transfers callers to other Call Center units as needed.
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Meets individual performance standards.
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Performs other duties as may be assigned by management.
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Attains and maintains strict required attendance and performance metrics
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Flexibility and adaptability in a fast-paced work environment.
Job Requirement
- Customer Service
- Calling
- Customer Support
- Calls
- Healthcare
Reach Out to a Recruiter
- Recruiter
- Phone
- Dishan Shetty
- dishan.shetty@collabera.com
This Job is no longer accepting applications
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