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Customer Service Representative
Contract: JacksonVile, Florida, US span>
Salary Range: 18.00 - 21.00 | Per Hour
Job Code: 364069
End Date: 2025-08-02
Job Status: Expired
This Job is no longer accepting applications
Position Details:
Client: Banking
Job Title: Customer Service Representative (Level III)
Location: Jacksonville, FL 32256
Duration: 12 Months + Possible Extension
Schedule: Mon-Fri: Any 8 hours between: 9:30 AM - 9:00 PM EST : (30 min lunch)
Payrange: $18/hr - $21/hr
Note: Training Hours – Monday through Friday: 9am -5:30pm EST – Will follow schedule selected at offer time, once training is completed
Job Description:
- Retirement and Benefits supports participants in employer sponsored 401(k), pension, and nonqualified deferred compensation plans.
- Provides participants with clear information on their accounts, guides them through how to execute transactions, and completes error free processing
- of financial transactions.
- Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment.
- Strong communications skills, great grammar, and the ability to communicate with management, peers, and clients.
- Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise.
- Skills: Computer Literacy and proficient in using MS Outlook, Word, and PowerPoint is a must.
- Experience: 2 years or more years of customer service experience and below skills.
Job Requirement
- 401K
- MS outlook
- word
- powerpoint
Reach Out to a Recruiter
- Recruiter
- Phone
- Sanya Mehani
- sanya.mehani@collabera.com
This Job is no longer accepting applications
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