For over 29 years, Collabera has been a leader in connecting exceptional talent with industry-leading organizations. Our human-first, tech-driven approach ensures businesses secure the right people to drive innovation, and professionals find roles where they can thrive.
Facilities Services Assistant
Contract: Philadelphia, Pennsylvania, US
Salary Range: 22.00 - 24.00 | Per Hour
Job Code: 364094
End Date: 2025-09-03
Days Left: 20 days, 17 hours left
Position Details:
Industry Insurance & Brokerage Services
Job Title Facilities Services Assistant
Work Location Philadelphia, PA - 19103
Duration 12 Months
Pay Range $22-24/hr
Benefits :
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually – These all are subject to applicable eligibility).
Job Description:
- A Facilities Services Assistant – Generalist serves as a key resource for internal and external clients in a office.
- Based on the needs of the office, the scope of responsibilities outlined below will vary
The role
Reception and Facilities Services Support
-
Perform duties related to reception/switchboard including call and visitor handling
-
Meet, greet and announce visitors in a professional manner
-
Ensure visitors are identified in accordance with security procedures. Handle hoteling/visitor office space requests as required
-
Monitor to ensure housekeeping standards are maintained
-
Help to maintain the overall cleanliness and order/organization of the office space
-
Provide first line support and guidance for all Facilities Services processes, systems and tools - escalate issues in a timely manner and follow up/track to ensure issues are resolved
-
Also assists with ad-hoc requests for the office / market
-
Monitor the local Facilities Services mailbox, responding promptly to inquiries
-
Ensure compliance with Soft Services Standard Operating Procedures and IT Smart Hands Standard Operating Procedures
-
Assist end users with operation of audio visual equipment
-
Assist with checking of vendor receipts invoices; monitor and report vendor performance to Facilities Services Specialist
-
Work with the Facilities Services Specialist, We Work Management, and outside vendors to arrange for repairs and maintenance of office furnishings, fixtures, equipment and space
-
Assisting in activities related to the Freespace monitoring system (checking sensors, battery replacement)
-
Assist with Occupational Health and Safety updates (e.g., general space walkthrough for potential hazards)
-
Perform other Facilities Services duties as identified by the FSS including special projects
-
Escalate questions/concerns to the Facilities Services Specialist
Secondary/Other Responsibilities
-
Back-up support to conference center assistant
-
Physical set up / break down of rooms for meetings
-
Track upcoming conference/meeting room bookings
-
Organize catered meals and provision of special equipment, as required
Other
-
Cross Train in post and courier services to ensure timely collection and delivery, process outgoing mail and courier services procedures (other carriers)
-
Escalate Uniflow secure print issues following defined protocols
-
Escalate questions/concerns to the Facilities Services Manager
Records logistics
-
Facilitate the retrieval of records from offsite storage, as well as their return to storage
-
Control access to highly sensitive files in compliance with Records Management
-
Escalate questions/concerns to the Facilities Services Specialist/Corporate Records Management
The Requirements
-
2+ years’ experience in a professional office environment providing general office support
-
Exceptional customer service skills
-
Strong interpersonal skills, and the ability to deal professionally with clients, vendors and colleagues on the phone and in person
-
Professional demeanor and appearance
-
Ability to adapt to different people, situations and changing priorities with grace and flexibility as well as demonstrating an appropriate sense of urgency
-
Reliable and punctual
-
Strong organizational skills, with demonstrated ability to multi-task and prioritize
-
Knowledge of AV equipment and limited technology in a meeting environment
-
A strong focus on detail and accuracy of work
-
Strong time management skills
-
Ability to communicate openly and effectively both verbally and in writing in business standard English and in local language as appropriate
-
Basic knowledge of MS Office suite and Outlook
-
Willingness to participate in daily hands-on room set-up, breakdown, clean-up.
-
Heavy lifting required - Ability to lift at least 25 lbs.
-
May require additional time commitment outside of normal business hours
-
High School diploma, certificate or official equivalent
Job Requirement
- facilities
- Administrative
- office assistant
- MS office
- Customer Service
Reach Out to a Recruiter
- Recruiter
- Phone
- Srividhya M
- srividhya.m@collabera.com
- 9733817228
Apply Now
Apply Now
