For over 29 years, Collabera has been a leader in connecting exceptional talent with industry-leading organizations. Our human-first, tech-driven approach ensures businesses secure the right people to drive innovation, and professionals find roles where they can thrive.
Order Processing Specialist
Contract: Ewing, New Jersey, US
Salary Range: 23.00 - 25.00 | Per Hour
Job Code: 364263
End Date: 2025-09-04
Days Left: 23 days, 13 hours left
Position Details:
Industry Publishing & Information Services
Job Title Order Processing Representative II
Work Location Ewing, NJ - 08628
Duration 6+ months
Pay Range $23-25/hr
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually – These all are subject to applicable eligibility).
Job Description:
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The Fulfillment Associate, Document Management (FA) for CT Corporation has primary responsibility for providing superior service by analyzing customers’ requests, ensuring compliance and accuracy, resolving or escalating issues, following requests through to completion, and communicating progress to customers and internal teams.
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The FA may support both Fulfillment and Service of Process (SOP) functions. The FA assists our customers in the “American Dream” of owning and operating a business, from starting up, to closing shop, and everything in between.
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The FA reviews and submits initial filings, document requests (e.g., retrieval requests, incorporations, formations), perform status/compliance checks, and manage receipt/scanning/forwarding/retention of legal service of process.
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FA activities include learning the complex and comprehensive CT product line and jurisdictional rules and regulations; fielding incoming questions timely; reviewing and fulfilling incoming requests timely; assisting process servers; contributing to customer satisfaction and organizational success; participating in process improvement initiatives; and representing within the industry and territory.
Responsibilities:
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Process State or customer documents following established Standard Operating Procedures utilizing proprietary and MS suite applications
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Understand and follow security guidelines
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Create process documentation
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Assist in issue resolution with internal and external customers
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Work with team members to assist in the training and implementation of process and policy changes
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Assist customers, team members and/or vendors with training on products, jurisdictional requirements using a consultative approach.
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Analyze data and recommend process improvements and reporting
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Assist in special project work as assigned
Qualifications:
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A minimum of two years of customer service or related work experience
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High school diploma or equivalent certification. Some college preferred.
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Effective written and verbal communication skills along with the ability to manage and prioritize demands from multiple sources, external and internal
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Proficient with MS Office Suite applications including Word, Excel and Outlook along with excellent data entry skills
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Ability to multitask and demonstrate ability to problem solve
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Excellent analytical, organizational, time management and problem-solving skills with the ability to work in a fast-paced, high-energy environment
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The Fulfillment Associate, Document Management (FA) for CT Corporation has primary responsibility for providing superior service by analyzing customers’ requests, ensuring compliance and accuracy, resolving or escalating issues, following requests through to completion, and communicating progress to customers and internal teams
Job Requirement
- document management
- customer service
- filing
- MS office
Reach Out to a Recruiter
- Recruiter
- Phone
- Srividhya M
- srividhya.m@collabera.com
Apply Now
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