For over 29 years, Collabera has been a leader in connecting exceptional talent with industry-leading organizations. Our human-first, tech-driven approach ensures businesses secure the right people to drive innovation, and professionals find roles where they can thrive.
Members Service Representative (REMOTE)
Contract: Midvale, Utah, US
Salary Range: 23.00 - 24.00 | Per Hour
Job Code: 364304
End Date: 2025-09-06
Days Left: 23 days, 17 hours left
Pay Range: $23-$24/hr
Must be located only in any of the below states:
AZ, FL, GA, ID, IA, KY, MI, NE, NM, NY (outside greater-NYC), OH, TX, UT, WA (outside greater-Seattle), WI
Responsibilities:
- Calling Medicare members (both new and existing) to help them understand their health plan benefits
- Explain any upcoming changes, and support them during onboarding.
Must be expert level bilingual in any of the below languages:
- Mandarin
- Cantonese
- Vietnamese
- Korean
Qualifications:
- Experience in customer service, healthcare, or advocacy.
- Medicare/Medicaid experience.
- Experience working in call centers or remote roles
- Familiarity with Medicare Duals, Salesforce, EPIC, Genesys, and MS Office
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The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
Job Requirement
- Mandarin/Cantonese/Vietnamese/Korean
- Members/Patients services or advocacy
- Medicaid/Medicare
- EPIC
- Salesforce
- Genesys
- Medicare Duals
Reach Out to a Recruiter
- Recruiter
- Phone
- Prerana Pandey
- prerana.pandey@collabera.com
- 4155340364
Apply Now
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