• The Certified Archer Administrative Expert will be responsible for managing the full lifecycle of RSA Archer platform deployments across all environments (Dev, Test, UAT, Prod).
• This role requires deep technical expertise in Archer administration, strong troubleshooting skills, and the ability to collaborate across infrastructure, compliance, and application teams.
• The ideal candidate will also support banking technology compliance initiatives and ensure platform stability and performance.

• Lead and coordinate Archer package deployments across all environments.
• Maintain version control and rollback strategies for deployments.
• Collaborate with development and QA teams to validate deployment readiness.
• Provide L2/L3 support for Archer platform issues, including workflow failures, performance bottlenecks, and user access problems.
• Monitor system health and proactively address alerts and anomalies.
• Maintain documentation for incident resolution and platform configurations.
• Infrastructure & Database Oversight
• Investigate and resolve database performance issues and server-level concerns.
• Collaborate with DBAs and infrastructure teams to optimize Archer’s backend architecture.
• Participate in capacity planning and system tuning efforts.
• Software Installation & Maintenance
• Perform Archer software installations, upgrades, and patching.
• Validate post-installation configurations and ensure environment consistency.
• Maintain installation logs and compliance artifacts.
• Research and respond to the organization's technology compliance requests, including accessibility, data retention, and audit requirements.
• Ensure the Archer platform aligns with internal governance and regulatory standards.
• Support SaaS migration assessments and documentation efforts.

• RSA Archer Certified Administrator or Certified Expert designation.
• 5+ years of experience administering RSA Archer in a large enterprise.
• Strong understanding of GRC processes and risk frameworks.
• 3+Proficiency in SQL, Windows Server, and IIS.
• 3+ Lead experience 
• Experience with deployment automation and version control tools.
• Familiarity with the organization's SHRP platform and compliance workflows is a plus.

• Previous banking/finance experience
• Active Archer Expert Administrator certificate
• ServiceNow experience
• SaaS migration experience
• Strong communication and documentation

Benefits:

• The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)