• Excellent English speaking skills
• Excellent customer service
• Working knowledge of MS Word / Excel 
• Outgoing personality / easy to talk to / culture fit 
• Positive attitude/willingness to learn 
• Adaptable to change 

• Assist and handle any disputes from customers indirectly or directly through their bureaus 
• All disputes will be done via Fax (no disputes over email or phone) 
• Handle incoming calls from Customers and delegate to the proper channel 
• Work within the homegrown system to handle disputes 
• Learn through training how to handle a volume of around 75 disputes per day 
• Researching, resolving, and responding to customer disputes related to reporting, responding to other customer information requests from internal departments (legal and regulatory), and for entering information into the Dispute database.

Pay Range:

• $17 - $ 21

Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)