• We are looking for a highly capable and organized Operations Manager to assist in the execution of a complex, multi-site managed data center environment.
• This role will work closely with the Regional Manager and other internal stakeholders to ensure a structured operating model across 11 data centers in the Americas region.

• Coordinate planning, tracking, and reporting of milestones, deliverables, and risks.
• Assist in organizing site-level readiness, knowledge transfer sessions, and service cutovers.
• Maintain project documentation, including dashboards, timelines, action trackers, and issue logs.
• Serve as liaison between internal teams and counterparts to facilitate smooth collaboration.
• Track service continuity KPIs and escalate risks or issues impacting business-as-usual operations.
• Assist with regular status reporting and communications to leadership and stakeholders.
• Helping to manage the Newtown Square Data Center for all Build and Support topics.
• Guide technicians on all functional topics for build and support activities.
• Responsible for the Asset Information Quality and Integrity.
• Data Center Infrastructure Availability.
• Data Center Security operations and Audit support.
• Guide local 7x24 HW support model.
• Quality mindset approach to all activities.

• 7+ years of experience in data center operations, infrastructure projects, or managed services environments.
• Strong project coordination and execution skills, ideally supporting large-scale operational programs.
• Familiarity with hands & feet operations, iMAC-D services, and hardware lifecycle processes in data center environments.
• Experience working with vendors and cross-functional internal teams across multiple geographies.
• Excellent organizational, communication, and stakeholder management skills.

Benefits:

• The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).